Terms of Service

Terms of Service

Effective Date: October 29, 2024

Table of Contents

1. Introduction
2. Acceptance of Terms
3. Eligibility
4. Services
5. Medical Disclaimer
6. User Obligations
7. Account Registration and Security
8. Fees and Payment
9. Intellectual Property Rights
10. Prohibited Conduct
11. Third-Party Services
12. Privacy Policy
13. Disclaimers and Limitation of Liability
14. Indemnification
15. Modification and Termination
16. Governing Law and Dispute Resolution
17. Severability
18. Entire Agreement
19. Contact Information
20. Our shortages policy
21. Servicing the state of Michigan
22. Acknowledgment

Introduction

Welcome to Levanti Health LLC (“Levanti Health“, “we“, “us“, or “our“). These Terms of Service (“Terms“) govern your access to and use of our website www.levantihealth.com (“Website“) and our telehealth services (“Services“). By accessing or using our Website and Services, you agree to be bound by these Terms.

If you do not agree with these Terms, you must not access or use our Website or Services.

Acceptance of Terms

By accessing or using our Website or Services, you acknowledge that you have read, understood, and agree to be bound by these Terms, our Privacy Policy, and any additional terms and conditions referenced herein or that may apply to specific sections of the Website or to products and services we make available to you.

Eligibility

3.1 Age Requirement

• You must be at least 18 years old to use our Services.

3.2 Location

• Our Services are intended for residents of the State of Michigan, USA. By using our Services, you represent and warrant that you reside in Michigan.

3.3 Compliance

• You agree to comply with all applicable laws and regulations when using our Services.

Services

4.1 Description of Services

Levanti Health provides online medical weight loss telehealth services, including:

• Telehealth consultations with licensed medical professionals.
• Prescription of brand-name, generic, or compounded medications (e.g., Ozempic®, Wegovy®, ZepBound®, compounded semaglutide).
• Coordination with licensed pharmacies for mail delivery of medications.

4.2 Medical Providers

Our contracted medical professionals include:

• Dr. Sarah Kaminsky, DO
  • Located at: 315 E Eisenhower Pkwy, STE 9B, Ann Arbor, Michigan 48108
• Amanda Compton, FNP
  • Located at: 315 E Eisenhower Pkwy, STE 9B, Ann Arbor, Michigan 48108

Medical Disclaimer

5.1 No Emergency Services

• Levanti Health does not provide emergency medical services. In case of a medical emergency, call 911 or visit the nearest emergency room immediately.

5.2 Not a Substitute for In-Person Care

• Our Services are not a substitute for in-person care. You should consult with your primary care physician for comprehensive medical care.

5.3 No Doctor-Patient Relationship

• Use of our Website does not establish a doctor-patient relationship. A doctor-patient relationship is established only after you have completed the necessary registration, provided required information, and been accepted by one of our medical providers.

5.4 Accuracy of Information

• While we strive to provide accurate and up-to-date information, we do not guarantee the completeness, accuracy, or reliability of any information provided through our Services.

User Obligations

6.1 Provide Accurate Information

• You agree to provide accurate, current, and complete information during registration and throughout your use of our Services.

6.2 Confidentiality

• You are responsible for maintaining the confidentiality of your account information, including your username and password.

6.3 Compliance with Laws

• You agree to comply with all applicable federal, state, and local laws, including but not limited to HIPAA and Michigan state privacy laws.

6.4 Use for Personal Purposes

• You agree to use our Services solely for your personal, non-commercial purposes.

Account Registration and Security

7.1 Registration

• To access certain features of our Services, you must register for an account.

7.2 Account Security

• You are responsible for safeguarding your password and for any activities or actions under your account. You agree to notify us immediately of any unauthorized access or use of your account.

7.3 Termination of Account

• We reserve the right to suspend or terminate your account at our discretion for violations of these Terms or any applicable laws.

Fees and Payment

8.1 Service Fees

• Fees for our Services will be communicated to you prior to any charges. By providing payment information, you authorize us to charge the applicable fees to your selected payment method.

8.2 Payment Processing

• Payments are processed through secure third-party payment processors. We do not store your payment card information.

8.3 Refund Policy

• Refund policies, if any, will be provided at the time of purchase. All fees are non-refundable unless otherwise stated.

Intellectual Property Rights

9.1 Ownership

• All content on our Website and Services, including text, graphics, logos, images, and software, is the property of Levanti Health or its licensors and is protected by copyright, trademark, and other intellectual property laws.

9.2 Limited License

• We grant you a limited, non-exclusive, non-transferable license to access and use our Website and Services for personal, non-commercial purposes.

9.3 Restrictions

• You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Website, except as authorized by these Terms.

Prohibited Conduct

You agree not to engage in any of the following prohibited activities:

• 10.1 Unauthorized Access: Attempting to gain unauthorized access to our systems or another user’s account.
• 10.2 Disruption: Interfering with or disrupting the integrity or performance of our Website or Services.
• 10.3 Misuse of Services: Using the Services for any unlawful purpose or in violation of any applicable laws.
• 10.4 Data Mining: Using any data mining, robots, or similar data gathering or extraction methods.
• 10.5 Intellectual Property Infringement: Uploading or transmitting any content that infringes any intellectual property rights.

Third-Party Services

11.1 Links to Third-Party Websites

• Our Website may contain links to third-party websites or services that are not owned or controlled by Levanti Health.

11.2 No Endorsement

• Inclusion of any link does not imply endorsement by Levanti Health of the site or any association with its operators.

11.3 Third-Party Terms

• Your use of third-party websites and services is at your own risk and subject to the terms and conditions of those third parties.

Privacy Policy

• Your use of our Services is also governed by our Privacy Policy, which describes how we collect, use, and disclose your personal and health information.

Disclaimers and Limitation of Liability

13.1 Disclaimers

• As-Is Basis: Our Website and Services are provided on an “as is” and “as available” basis without warranties of any kind.
• No Warranties: We disclaim all warranties, express or implied, including but not limited to merchantability, fitness for a particular purpose, and non-infringement.

13.2 Limitation of Liability

• Indirect Damages: To the fullest extent permitted by law, Levanti Health shall not be liable for any indirect, incidental, special, consequential, or punitive damages.
• Maximum Liability: Our total liability to you shall not exceed the amount paid by you for the Services.

13.3 No Guarantee of Results

• We do not guarantee any specific results from the use of our Services.

Indemnification

You agree to indemnify, defend, and hold harmless Levanti Health, its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees arising out of or relating to your violation of these Terms or your use of our Services.

Modification and Termination

15.1 Modification of Terms

• We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated effective date.
• Advance Notice: For significant changes, we will provide at least 30 days’ notice via email or prominent notice on our Website.
• Acceptance of Changes: Your continued use of our Services after changes take effect constitutes acceptance of the updated Terms.

15.2 Termination

• By Us: We may terminate or suspend your access to our Services at any time, without prior notice, for violations of these Terms or applicable laws.
• By You: You may discontinue use of our Services at any time.

Governing Law and Dispute Resolution

16.1 Governing Law

• These Terms are governed by the laws of Washtenaw County in the State of Michigan, USA, without regard to its conflict of law provisions.

16.2 Dispute Resolution

• Good Faith Efforts: Parties agree to attempt to resolve disputes informally before initiating arbitration or litigation.
• Arbitration: Any unresolved disputes shall be settled by binding arbitration in Washtenaw County, Michigan, in accordance with the rules of the American Arbitration Association.
• Exceptions: Either party may seek injunctive relief in a court of competent jurisdiction for intellectual property infringement or confidentiality breaches.

Severability

If any provision of these Terms is found to be invalid or unenforceable, such provision shall be enforced to the maximum extent permissible, and the remaining provisions shall remain in full force and effect.

Entire Agreement

These Terms constitute the entire agreement between you and Levanti Health regarding your use of our Services and supersede all prior agreements and understandings.

Contact Information

If you have any questions about these Terms, please contact us:

• Email: [email protected]
• Address: Levanti Health, 500 E. Washington St., Suite 100, Ann Arbor, MI 48104, USA

Acknowledgment

By using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

Last Updated: October 29, 2024

Accessibility

We are committed to ensuring that our Terms of Service are accessible to individuals with disabilities. If you require these Terms in an alternative format, please contact us.

Additional Information

• No Waiver: Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.
• Assignment: You may not assign your rights or obligations under these Terms without our prior written consent.

 

Effective Date

These Terms of Service are effective as of October 29, 2024.

Our shortages policy  

Levanti Health LLC is proactively addressing the potential removal of compounded GLP-1 medications from the FDA shortage list to ensure uninterrupted and high-quality care for our patients. In anticipation of this regulatory change, we are transitioning to FDA-approved GLP-1 medications such as Ozempic®️ and Wegovy®️, while strengthening our partnerships with pharmaceutical manufacturers and enhancing collaboration with insurance providers to maintain medication accessibility and affordability. Our comprehensive implementation plan includes immediate actions like monitoring FDA updates, informing patients, and training our staff; short-term strategies such as developing personalized transition plans and securing reliable medication supplies; and long-term initiatives focused on ongoing patient support and continuous evaluation of our business model to adapt to evolving regulatory requirements.

To safeguard patient care during this transition, Levanti Health will offer personalized medical evaluations, gradual medication switching, and extensive communication through multiple channels to keep patients informed and supported. We are also enhancing our telehealth services, providing dedicated support lines, and coordinating closely with pharmacies to ensure timely prescription fulfillment and delivery. Additionally, we have established contingency plans, including the exploration of alternative therapies and active regulatory advocacy, to address any further challenges that may arise. Our unwavering commitment to patient safety and satisfaction drives us to implement these measures diligently, ensuring that changes in FDA regulations do not disrupt the continuity or effectiveness of the medical weight loss services we provide.

Servicing the state of Michigan